Mobile App Crash Reporting: Little Learning Causes Big Difference

Now when it comes down to app as a developer of mobile application you must have been seeking ways to make sure that your app works seamlessly overcoming all possible difficulties. But no matter how much code reviewing is done, no matter how much testing you carry out, it is kind of impossible to conclude that your app will not crash. Now there are different factors which contribute to mobile app crashing such as OS versions you currently having in your phone, sequences of user actions to device contexts everything contribute significantly.

Tragedy of apps

Apps which are likely to crash all the time, are never deemed as five star app. You definitely need a mechanism to send all your app crashing report with adequate detail, so that the apps get a chance to improve its pattern and design, so in future it may climb up and turn out as one of the popular apps in its kind. Minimizing crashes actually help the apps to reduce down to one star. If the app is engaging and can very well suit to the mobile arrangement then definitely mobile users will love the apps and integrate it with their system. When users submit negative reviews, about a mobile app it’s deemed as crash reporting and today varying websites are there which are featuring direct aid to developers to understand the cause and deal with the cause during the development life cycle.

Mobile crash reporting services

You must have heard about mobile app crash reporting tools, these tools were clumsy and complicated earlier but MobiProbe has made the entire process more developer-friendly. MobiProbe is easy to integrate and is outfitted with new ground-breaking features. You will be finding varying options and you will find them seamless to operate. But if you don’t understand the feature then you can interact with the service providers as their customer care desk is ever alert. Outfitted with this tool you can report against varying crashes on any occasion. MobiProbe offers you support from smart filtering to analysing the usage of the app and the performance pattern. MobiProbe is all inclusive and comprehensive, so that you can forward any crashing report in an instant.

Additional Factors to learn

When you are dealing with mobile crash reporting, you must take into account few factors like the version of the app, platforms your mobile system has like Android or iOS, date and time of the crash and detailed condition of the device during the crash such as the network state, screen orientation, battery level. During the reporting session, MobiProbe allows you create a customised report by allowing you the freedom of monitoring any parameter of your choice— be it access tokens, response times of your APIs or the time user spends on a particular screen of the App.

What is iPhone App Crash Report?

Software development has increased in recent times, the software’s are being updated on quick basis meeting the requirement of new advanced technologies. And apps are becoming more and more popular, for they make everything available on quick basis. Henceforth, there is always a persistent competition amongst the app developers and providers. This is why it’s crucial for iPhone App developers to provide not only a good app but a highest quality app. This is where high quality App Testing is a mandatory requirement.

A crash report is created & stored on the device, when an application crashes on an iOS device. iPhone Crash report gives a complete feed on the reasons as to why the application got terminated. In certain cases including a complete back trace for each executing thread, proves to be useful for debugging issues in the application. An iOS developer needs to analyze these reports in order to understand and rectify the crashes occurring.  

Demand for a crash log while troubleshooting crashes, to determine what is happening. Here’s what’s need to be done.

It’s of utmost importance that your app is tested on real iPhone. As iPhone uses an ‘ARM’ type processor and an iPhone simulator works on a Windows or a Mac platform. Memory, operating system and other hardware interactions can’t test your App unless it is on a real iPhone. Ensure that the testing company uses a real iPhone in their testing. 

 

iPhone apps today are highly functional and this demands crucial functional testing for the app development. A professional app tester ensures that the features of the app function properly. The tester should be able to do a concrete functional testing of the app. Functional testing are conducted to highlight any issues and give a clear feedback of the issues concerning the app to the developer. This will allow a quick and on time rectification of the problems occurring with the iPhone. 

An iPhone App Testing company should be capable enough to use ad-hoc functional testing methods, if there is no design documents provided with the App. While getting the testing job done, provide minimum description of the anticipated functionality of the App to allow the testers to test against something, and check that the testers has the abilities to functionally test the app without documentation.

A professional iPhone App Testing company should integrate methods such as Boundary Value Analysis and Equivalence Partitioning while testing an App. These methods are used to test functions of the App where the user needs to input something. Again, always check first with any testing company which techniques they will use to test your App.

The most common problems with any App is memory related issues. When encountered, this usually results in a crash, which is extremely undesirable from an end users perspective. If a crash does befall during testing, ensure the testing company delivers you with any associated crash logs, as this will help you detect where the problem is sited.

A professional iPhone App Tester should be capable enough to meticulously test the App while checking memory usage. This is essentially known as 'Stability Testing'. Testing in this area should also involve operating the amount of accessible memory for the App under test to monitor its behavior when the memory is low. Moreover, the amount of memory consumed by the App needs to be reported to the developer.

There are different ways to monitor iPhone app quality. The above are just being one of them. We can discuss other available ways next time.

Why Android App Crash Report is required?

When an Android app crashes, a ‘Force Close’ dialog pops up to make the user know that something turned out wrong. If user has downloaded the app through Google Play, he will be prompted to report the crash by filling a detailed Android app crash report which includes the phone model, time, Android version etc. The developer can view this crash report in the Developer’s Console and addresses the bug.

But there is an issue with this Android’s default crash reporting as users tend not to use this or they don’t take any action when app crashes. A large number of users opt not to send in Android crash reports, so how would a developer come to know about what went wrong with the Android app?

 

Introducing MobiProbe

As a solution to these app crashes, you must have heard about mobile app crash reporting tools, these tools were clumsy and complicated earlier but now MobiProbe has made the entire process more developer-friendly. MobiProbe is a performance monitoring service for mobile apps. It offers support from smart filtering to analyzing the usage of the app and the performance pattern. MobiProbe is all inclusive and comprehensive, so that you can forward any crashing report in just an instant. And if you don’t understand the feature then you can interact with the service providers as their customer care desk is ever alert.

Learn about Mobile App Crash

The more we come to rely on mobile apps in our daily lives, the more the need for reliability arise. Today, a number of users face app crashes and these mobile app crashes can bring users submitting negative reviews of apps and can likewise bring users deleting your application out and out. 

The reason behind a mobile application failure could be both hardware as well as the software errors. The hardware error arises from user’s side. Though, the software error can be recovered with the help of software professionals. The operating system of the mobile device is one of the main factor that decides the probability of application failure or application crash. In a recent survey, it is found that the application failure is more experienced in iOS devices as compared to the Android devices. 

Other reasons for mobile app crashes can be:

·         Error in the coding that triggers invalid and unauthorized instructions.

·         Memory Access issues like low available memory and use of unauthorized memory location.

·         The feedback forms, advertisements and other pop-up windows can too crash the app.

·         A low internet connection brings connection failure and it could be a major issue.

·         Hardware problems like camera or GPS services.